Privacy Policy
Last updated: 26 February 2026
This Privacy Policy explains how Pymble Construction Limited ("Pymble Construction", "we", "us", or "our") collects, uses, and safeguards information when you visit our website or engage with our services. By using this site, you agree to the practices described below.
1. Information We Collect
We may collect the following categories of information:
- Contact information — name, email address, phone number, and company details submitted via our contact or enquiry forms.
- Project enquiry details — descriptions of your construction requirements, timelines, and budget ranges you choose to share with us.
- Usage data — pages visited, time spent on the site, referring URLs, and browser type, collected automatically via cookies and analytics tools.
- Communications — records of emails or messages exchanged with our team.
We do not collect sensitive personal data (such as financial or medical information) through this website.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide quotations or proposals.
- Communicate project updates, timelines, and relevant information.
- Improve our website content and user experience.
- Send occasional updates or newsletters — only if you have opted in.
- Comply with legal obligations applicable under Zambian law.
We will never sell your personal information to third parties.
3. Cookies & Analytics
Our website may use cookies — small text files stored on your device — to improve site functionality and understand how visitors use the site. We may use anonymised analytics tools (such as Google Analytics) to track aggregate usage patterns.
You can disable cookies through your browser settings. Note that doing so may affect certain site features.
4. Data Sharing
We only share your information with:
- Service providers — trusted third parties that help us operate our website or deliver services (e.g., email hosting, analytics), bound by confidentiality agreements.
- Legal authorities — where required by Zambian law, court order, or regulatory obligation.
We do not transfer your data to parties outside Zambia without appropriate safeguards.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry records are typically retained for up to three (3) years. You may request deletion of your data at any time.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data.
- Withdraw consent to receive marketing communications at any time.
To exercise any of these rights, please contact us at info@pymbleconstruction.com.
7. Security
We implement reasonable technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. However, no method of electronic transmission is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website after changes constitutes your acceptance of the updated policy.
10. Contact Us
For privacy-related queries or concerns, please reach out:
Pymble Construction Limited
Plot No. 1822 Azikiwe Road, Lusaka, Zambia
